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ACCOUNTS RECEIVABLE COORDINATOR

Reports to: Direct Reports

Date: August, 2022

JOB DESCRIPTION

Summary/Objective

The Accounts Receivable Coordinator will aim to maximize the collection efforts at Chair-man Mills (CMM) while building a long-term business relationship with clients. The successful candidate will play a vital role in credit and collection activities of a rapidly growing company and will be responsible for coordinating with Finance team for effective cash management. He/she will ensure that all clients’ issues are resolved in a timely fashion to expedite the collection. The candidate must be comfortable in a rapid decision-making environment and will understand the factors that drive the changes and potential growth within the business.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsible for creating and maintaining credit history files.
Analyzing and assessing the creditworthiness of account/client using external credit risk management reports/tools.
Supporting the collection efforts/calls for accounts receivable portfolio.
Documenting daily collections activities.
Researching account disputes, billing discrepancies and resolve them in timely fashion.
Performing account/payment reconciliations.
Updating all contact information on an ongoing basis.
Responding to credit inquiries from external and internal clients.
Identifying delinquent accounts requiring external collection efforts.
Identifying bad debt or financial exposure.
Perform other duties as required or assigned from time to time
Owns shared responsibility to create and maintain a safe, healthy workplace culture and a work environment in which all individuals are treated with respect dignity, and where workplace violence, harassment and bullying are not tolerated from any person in the workplace by acting in compliance with applicable legislation and company safe work procedures and practices, as required by applicable company policies.

Competencies

Ability to adapt to a changing environment and meet deadlines.
Ability to analyze business process and maintain internal controls.
Intermediate knowledge of MS Office – Excel, Outlook.
Proven ability to influence change and effectively lead collection activities.
Capability to lower the company DSO.
Excellent communication, interpersonal and time management skills.

Required education and experience

Bachelor’s degree in accounting or finance
1-2 years credit and collection experience

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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The Health & Safety Specialist will be responsible for a wide variety of initiatives in the areas of Health & Safety. They will be responsible for ensuring consistent administration and compliance with all health and safety regulations and programs. This position is also responsible for development and delivery of the company-wide Health and Safety program.

Essential Job Functions

Health and Safety policy creation, revision, and implementation
Provide guidance to all employees on the interpretation of H & S policies
Reviews and follows up with supervisors to ensure timeliness, appropriateness of accident investigations and follow through on corrective action and root cause analysis.
Monthly reporting and analysis of accidents and injuries and compilation of monthly safety reports
Champions all OHS Management System Audits
Co-Chairs the Joint Health & Safety Committee
Coordinates OHS training with external vendors as well as developing and delivering in-house OHS Training
Liaise with WSIB or other external service providers, employees and management team regarding WSIB claims and Early and Safe Return to Work.
Conducts Health & Safety Orientation for all employees
Oversees site specific Emergency Response Plan
Looks for opportunities to reduce ergonomic issues
Reduction / elimination of workplace accidents & injuries

Education/Experience Requirements

Degree or Diploma
1-3 years related experience
Ability to multi-task in a fast-paced environment
Strong team player with problem solving capabilities
Excellent interpersonal and communication skills are essential
Ability to ensure integrity of data and confidentiality of employee information
Computer proficiency in the Microsoft Office suite of software – MS Excel, MS Word, MS Power Point & Outlook
CRSP accreditation or working towards

Account Coordinator

As an integral member of the sales team and working in close collaboration and under the direction of
an Account Executive(s), the Account Coordinator supports our partner planners, caterers, and venues
in the planning and execution of events. The Account Coordinator supports new business development
activities in collaboration with direction from the Account Executives to grow revenue through targeted
strategies to secure new partners and grow relationships with existing partners (caterers, venues,
planners, retail etc.) The Account Coordinator serves as the central point of contact for all inbound sales
enquiries via email, websites, phone, and manages all general public enquiries. Strong inter-personal
communication skills, hyper-attention to detail, technology / digital savvy, and a passion for the events
industry are critical for success in this role.

Position Responsibilities

With direction from the Account Executive team, support existing partners through the
preparation of rental proposals, quotes and contracts. Update and revise existing orders as
necessary and follow up with clients at regular intervals as part of our sales process to
confirm / secure orders;
With direction from the Account Executive team, undertake proactive outreach to existing
and future partners to identify event rental needs, grow relationships to drive new sales.
Support new business development and growth activities through the development of
proposals and presentations to establish relationships with new partners;
Serve as main point of contact for inbound event rental general public or retail enquiries via
phone and digital channels (email, website, eCommerce etc.);
Stay abreast of industry trends and support new product innovation through participation in
industry forums / conferences and through on-going engagement on key digital / social
platforms (Instagram, Pintrest, Facebook etc.);
Collaborate with peers across the sales and operations team to identify and implement
continuous process improvement opportunities to increase organizational efficiency and
effectiveness, and to strengthen service delivery to our partners

Skills and Capabilities

Superior inter-personal communications skills. Ability to develop meaningful and trusted
relationships with partners (existing and prospective);
Digitally and technology savvy;
- Familiarity with and proficiency in using Microsoft Office suite of products;
- Interest in key social channels to engaged with customers and to identify new and emerging product / competitive trends (Instagram, Pintrest, Facebook, LinkedIn etc);
Team player capable of driving individual results while supporting the overall success of the team;
Pro-active and results oriented.

Education & Experience

Degree or Diploma from post-secondary institution with preference for graduates from creative arts and / or event planning programs;
Experience in sales, hospitality, or customer service industry an asset.

Helper

Job Type: Full time, permanent
Pay: $17 hourly

We are seeking full time delivery partners to assist our drivers on deliveries. Warehouse
and delivery experience is a plus but not required (we can train you) but safety shoes are
required.

At Chair-Man Mills, our goal is to service our clients with the highest of service. We rent
everything you could need for the event, except for the food, drink and guest. We deliver
and pick up party rentals in the Toronto Area and occasionally out of town. We are a flexible
and positive employer with many shifts and work schedules to suit.

As the delivery partner you will assist in completing party rental deliveries and pick ups to
certain venue and residences in the greater Toronto area. Most deliveries (70%) are ground
level, using a pump truck or dolly to unload. As the driver partner you will stabilize the skids
on the tailgate while they are lowered. Most deliveries consist of glasses, and dishes; the
boxes are light for the most part; tables and chairs are pre-loaded onto dollies or skids and
need to be unloaded at the site and put into place. A small part of the deliveries (30%) are
to docks.

There is an opportunity for overtime, especially during the peak months; one day of
weekend availability is required (either Saturday or Sunday).

What we offer:

A competitive compensation package
Opportunity for growth and development
Meeting many new people
Change from the traditional freight world

If this opportunity sounds like a good fit we want to hear from you!

DRIVER

Job Type: Full time, permanent
Pay: $20.50 hourly

At Chair-Man Mills, our goal is to service our clients with the highest of service. We rent
everything you could need for the event, except for the food, drink and guest. We deliver and pick up party rentals in the Toronto Area and occasionally out of town. We are a flexible and positive employer with many shifts and work schedules to suit.

Full time work is available immediately. We are seeking full G Class drivers with at least two years of straight truck experience with a clean drivers abstract.

As the driver, you will take a partner with you to assist in completing party rental deliveriesand pick ups to certain venue and residences in the greater Toronto area. Most deliveries (70%) are ground level, using a pump truck or dolly to unload. The driver partner will stabilize the skids on the tailgate while they are lowered. Most deliveries consist of glasses, and dishes; the boxes are light for the most part; tables and chairs are pre-loaded onto dollies or skids and need to be unloaded at the site and put into place. A small part of the deliveries (30%) are to docks.

There is an opportunity for overtime, especially during the peak months; one day of weekend availability is required (either Saturday or Sunday).

What we offer:

A competitive compensation package
Opportunity for growth and development
Friendly dispatch
Meeting many new people
Change from the traditional freight world

If this opportunity sounds like a good fit we want to hear from you!

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